On Inclusion, 'They're Not Going to Do Things the Old Way'
From Business at Leeds 2022 |ÌęFull issue
Workplaces are going to change their practices around inclusivityâor they're not going to be able to recruit and retain the top talent coming out of business school.Ìę
Leave it to a college dropout to help a university rethink big ideas around diversity, equity and inclusion.Ìę
Mark Goldberg said he never felt cut out for school, âso I ended up getting a lot of non-academic experience in the U.S. Navyâ during the Vietnam War.Ìę
Today, he said, a story like hisârising to become president ofÌęhis own full-service real estate firm, Goldberg Properties,Ìędespite not having a degreeâis increasingly unlikely. That doesnât bring him any pride.Ìę
âAs business gets more sophisticated, there are going to be fewer opportunities for people like me to get ahead,â said Goldberg, who sits on the board of advisors of Leedsâ CU Real Estate Center. âHigher education is a place where we can make an immediate and impactful change, to show people from underserved communities the possibilities a business career can create.âÌę
In discussing the future of industry, business leaders and business schools alike understand that todayâs students and young professionalsâlate millennials and early Generation Zersâenvision a very different workplace for the future, owing to their attitudes around DEI and their belief that opportunity shouldnât be limited based on ethnicity, gender, socioeconomic status or sexual orientation.Ìę
âFor businesses, our society and our country to succeed, we need to reflect what the makeup of the country is by including people who havenât been brought into the realm of business,â Goldberg said. âAnd young people are ahead of the gameâweâre just trying to get them to a place where they have access to these opportunities.âÌę
âYoung people ... theyâre realizing that if theyâre going to spend 40 to 60 hours a week doing something, they want it to matter.â
Albus Brooks (RelSt, PolSciâ00), vice president, Milender White
To that end, Goldberg and his wife, Dit, have supported a scholarship program, Changing the Face of Real Estate, that invites students from underrepresented groups to CUREC and the real estate profession.
A hunger for increased inclusion
Scholarships were part of the equation for Albus Brooks (RelSt, PolSciâ00), a scholar-athlete who played safety as a Buff. The former Denver city councilman also is a CUREC board member; coming to 91ÊÓÆ” from Claremont, California, was âa culture shock,â he said.Ìę
âBeing on the football team makes you a high-profile person, but if not for my athletic skills, I would not have been included or had the opportunities I did,â Brooks said. âThat experience created in me a hunger for inclusive practices everywhere.âÌę
Itâs a perspective heâs brought to his work as a vice president at Milender White, where he tries to create opportunities for minorities to build wealth through real estate. Heâs heartened when he sees the same determination in todayâs students.Ìę
âYoung people today, this is their revolutionâtheyâre not going to do things the old way,â Brooks said. âTheyâre asking what companies are doing around ESG (environmental, social and governance), theyâre asking why the racial makeup of a company doesnât reflect the community itâs inâand theyâre realizing that if theyâre going to spend 40 to 60 hours a week doing something, they want it to matter.âÌę
Thatâs a perspective Ruby Batalla sees as director of the Office of Diversity Affairs at Leedsâand as an alumna who attended 91ÊÓÆ” at a time when most universities were playing catch-up on equity.Ìę
âI was lucky to be part of a precollege experience that introduced me to peers who I anchored myself to once I arrived on campus,â said Batalla (Span, Psychâ05; MEduâ22). âTo have seen those programs grow at Leeds, to see larger and larger cohorts in our EXCEL Scholars Program, is awesome.âÌę
Those precollege programs introduce students not just to Leeds, but to one another, creating relationships that help future generations of students look for work. Batalla told the story of one recent graduate who left her job after less than a year.Ìę
âShe said, âIâm the only woman, the only Latina, I donât feel welcome in this environment,ââ Batalla said. âOur grads have so many options, they can go anywhereâand if they donât feel that they belong, they will.âÌę
The reverse, though, is also true. Batalla said as more companies make efforts to build out diverse pipelines, interns and new hires are eager to share which companies are authentic when it comes to inclusion. Isha Batra (Busâ25) completed an internship with Deloitte in July, and said she felt incredibly welcomed as a first-generation student on the companyâs Dallas campus.
âItâs such a huge company that I was not expecting it to be diverse,â said Batra, who plans to focus on finance and operations management while minoring in creative technology and design. âBut the first event I went to had maybe the most diverse group of students Iâve ever seen in one place before. I looked around and it just felt like homeâit was the start of a great internship experience.âÌę
Gen Z âmore open about their strugglesâ
Gen Z is also much more serious, and open, about mental health, said Matt Vogl, co-founder and executive director of the .
âThis generation is more open about their struggles,â Vogl said. âThat means theyâre going to expect resources from their workplaces, which have a lot of catching up to do.â
Voglâs centerâwhich addresses challenges facing mental healthcare, including access to services and eliminating stigmaâwas designed to be more responsive to innovations from industry, to help breakthroughs get to market more quickly. Itâs why he engaged teams of Leeds undergrads in a case competition to help solve specific workplace problems around mental health.Ìę
âThe studentsâ enthusiasm sent a pretty powerful message about how important mental health is to this generation, and how vocal theyâre going to be about it,â Vogl said.Ìę
MORE: The Great Resignation resonates for one Leeds board member
A big surprise, he said, was their appetite for tech-based solutions to these challenges. This tracks with his own interactions with industry, which is keen on mobile apps and virtual reality to improve patient care. Thatâs important, Vogl said, to help reduce demand for overworked therapists.Ìę
Equally important was the studentsâ enthusiasm for changing the conversation around mental health.Ìę
âIf I have a backache, I call out sick and say my back hurts. If Iâm having a panic attack, I call out sick and say my back hurts,â Vogl said. âWe havenât made the workplace safe enough for that kind of honesty. But Gen Z is not going to put up with workplace attitudes like thatâtheyâre going to go somewhere else, because what they want is to really work hard, but also to have balance.â
Gregory Hinton (Busâ77) could tell you plenty about safety. He called his own experience coming out as a gay man traumatic; as a student, he was bullied off campus, and wound up dropping out for a semester.Ìę
A lack of support
âThat support system wasnât there for meâthere was no one who could help,â said Hinton, an author and historian who founded Out West, a national museum program series exploring the contributions of LGBTQ communities to Western American history. The series comes on the heels of a successful career as a novelist, film producer and business manager.
One of the things he most enjoys about Out West is the opportunity to connect with todayâs studentsâespecially in places like Wyoming, Idaho and Montana that, outside of college towns, have been less welcoming to the LGBTQ community.Ìę
âIâve met so many wonderful younger people doing Out Westâwe are so much better off than we were in 2008, 2009, when I started doing this,â he said. âTo meet with people who want to understand the history of our community and who consider our story to be important is hearteningâand says quite a lot about the younger generation.âÌę